okbt Privacy Policy

okbt is a trusted online entertainment platform in Bangladesh. We place the highest importance on our users' privacy and are firmly committed to protecting their personal information.

This privacy policy explains what types of information okbt collects, how that information is used, who it may be shared with, and how you can maintain control over your information. This policy applies to our website, mobile application, and all related services.

Visiting okbt.lat or using our services means you have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please stop using our platform and contact us via live chat.

okbt may collect various types of information from different sources. These are described in detail below:

2.1 Registration and Identity Information

When creating an account, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and username
• National ID card or passport number (for verification purposes when required)
• Residential address
• Mobile number (not disclosed directly)

2.2 Financial Information

To manage deposits and withdrawals, we collect:

• Payment method details — bKash, Nagad, Rocket, Upay, or bank account information
• Transaction history and amounts
• Records of withdrawal and deposit timestamps

Please note: We never store full bank account numbers or card numbers. All financial transactions are protected by SSL encryption.

2.3 Usage Information and Technical Data

• IP address and device type
• Browser type and operating system
• Time spent on the platform and list of pages visited
• Gaming activity and betting history
• Cookies and session tokens

2.4 Communication Information

When you contact us via live chat or email, a record of that conversation is kept so that we can provide you with better service in the future.

okbt collects information in the following ways:

• Directly provided: Information you give us yourself during registration, login, or when contacting support.
• Automatic collection: Through cookies and tracking technology as you browse the platform.
• Third parties: Transaction verification information from payment providers such as bKash and Nagad.
• KYC verification: Through trusted third parties to confirm your identity.

okbt uses collected information only for legitimate and transparent purposes. The main purposes are listed below:

4.1 Service Delivery and Operations

• Creating and verifying accounts
• Processing deposit, withdrawal, and betting transactions
• Applying bonuses and promotional offers
• Managing the VIP program
• Providing 24/7 support services

4.2 Security and Fraud Prevention

• Ensuring account security and preventing unauthorized access
• Anti-money laundering (AML) and detecting fraudulent activity
• Preventing minors (under 21) from using the platform

4.3 Legal Compliance

Maintaining records required to comply with applicable laws and regulations, and submitting reports to regulatory authorities.

4.4 Service Improvement and Personalization

• Displaying games and offers based on your preferences
• Improving the platform experience
• Sending relevant promotional messages (only with your consent)

4.5 Responsible Gaming Support

Monitoring your gaming behavior to identify potential issues early and providing assistance when needed.

okbt does not sell your personal information to third parties. However, information may be shared in the following specific cases:

5.1 Service Providers

We work with certain trusted third parties to operate our services, including:

• Payment processors (bKash, Nagad, Rocket, Upay, and banking partners)
• Identity verification agencies
• Technology and cloud service providers
• Game suppliers (only to ensure fair play)

All of these partners are bound by confidentiality agreements and may use your information only for the specified purpose.

5.2 Legal Authorities

We may be legally required to provide information in response to a court order, government investigation, or a valid request from a law enforcement agency.

5.3 Business Transfers

If there is a change in okbt's business structure (such as a merger or acquisition), your information may be transferred, but you will be notified in advance.

okbt uses cookies and similar technologies on its platform. Cookies are small text files stored on your device that make your visit more convenient.

6.1 Types of Cookies

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To analyze platform usage and improve services.

You can manage cookies through your browser settings, but disabling certain cookies may affect the platform's functionality.

okbt uses industry-standard technology to protect your information. Our security measures include:

• SSL encryption: 256-bit SSL encryption is used for all data transfers.
• Secure servers: Your information is stored in secured data centers.
• Access controls: Only authorized personnel can access your information.
• Regular security audits: Regular audits are conducted to identify and address potential vulnerabilities.
• Two-factor authentication: The option to add an extra layer of security to your account.

Please note, however, that no system on the internet is completely impenetrable. If a security incident occurs, we will notify you as soon as possible.

okbt stores your information only for as long as necessary:

• Account information: For the duration the account is active and for a defined period after closure as required by legal obligations.
• Financial records: For a specific period as required by applicable law.
• Live chat logs: For a limited period to ensure service quality.
• Marketing information: Until you withdraw your consent.

Once the defined period ends, information is securely deleted or anonymized.

As a user of the okbt platform, you have the following rights:

9.1 Right to Access

You may request to know what information we hold about you.

9.2 Right to Rectification

If any of your information is incorrect, you may request that it be corrected.

9.3 Right to Erasure

In certain circumstances, you may request that your information be deleted, although some information may need to be retained due to legal obligations.

9.4 Right to Restrict Processing

In certain cases, you may object to the processing of your information.

9.5 Right to Portability

You may request your information in a structured, commonly usable format.

9.6 Right to Withdraw Consent

You may withdraw consent given for marketing communications at any time.

okbt is intended only for individuals aged 21 and above. We do not knowingly collect information from minors. If we learn that someone under the age of 21 has registered, their account will be closed immediately and the related information will be deleted.

If you become aware of a minor having registered, please notify us at [email protected].

Because okbt uses international technology services, your information may in some cases be processed outside Bangladesh. In such cases, we ensure that:

• The destination country has adequate data protection laws in place, or
• Contractual safeguards are in effect.

okbt may update this privacy policy from time to time. For significant changes, we will:

• We will post a clear notice on the website.
• We will send details of the changes to your registered email.
• We will update the "Last Updated" date at the top of the page.

Continuing to use the platform after any changes will be considered as your acceptance of the revised policy.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7

We will try to resolve your request as quickly as possible and within a maximum of 30 business days.